A bot interaction can be a quick question and answer, or it can be a sophisticated conversation that intelligently provides access to services.Ī bot can be thought of as a web application that has a conversational interface.Ī user connects to a bot though a channel such as Facebook, Slack, or Microsoft Teams. Users converse with a bot using text, interactive cards, and speech. They can be used to shift simple, repetitive tasks, such as taking a dinner reservation or gathering profile information, on to automated systems that may no longer require direct human intervention. What is a bot?īots provide an experience that feels less like using a computer and more like dealing with a person - or at least an intelligent robot. With this framework, developers can create bots that use speech, understand natural language, handle questions and answers, and more. The Bot Framework includes a modular and extensible SDK for building bots, as well as tools, templates, and related AI services. The Bot Framework, along with the Azure Bot Service, provides tools to build, test, deploy, and manage intelligent bots, all in one place.
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